Orders are processed in 2-3 business days. This means receiving the payments depending on what payment method you have used and the time required to prepare and pack your order. It will then be shipped out and should be received by the customer within 2-5 business days (Monday - Friday, excluding holidays).
All shipping charges are flat rate - your order ships for one price only. You will receive a tracking information once your order has been shipped.
Although we take extra precaution to ensure your package is delivered safely and with no damage to it, we cannot guarantee that it will arrive in perfect condition due to the Postal Service conditions. Once the package has been updated as delivered by the shipping carrier, risk of damages to, or loss of the item passes to the recipient.
Conscious Kitchenware ensures the delivery of the product to the address submitted at the time of purchase. Should the customer fail to give the correct address to The Mineraw™, subsidiaries or delivery services shall be in no way liable or required to issue a resend or refund. Conscious Kitchenware does not take responsibility for stolen packages once they have been labeled "Delivered" by the post office carrier.